Answers for Managers by Adam Radzik and Sharon Emek, AMA Books, 1990.
Contemporary Long Term Care, July 1996, "Eight Myths about Nursing Assistants," By Karl Pillemer.
Keeping Good People; Strategies for Solving the Dilemma of the Decade by Roger E. Herman, Oakhill Press, 1997.
Love and Profit: The Art of Caring Leadership by James A. Autry, Morrow Books, 1991.
1001 Ways to Reward Employees by Bob Nelson, Workman Publishing.
Nursing Assistant Monthly, Frontline Publishing, Tel. ( 1-800-348-0605 ).
Principle Centered Leadership, by Stephen R. Covey, Fireside Books by Simon and Schuster, 1991.
Solving the Frontline Crisis in Long Term Care, by Karl Pillemer, Frontline Publishing.
The 7 Habits of Highly Effective People, by Stephen R. Covey, Fireside Books by Simon and Schuster, 1989.
The Journal of Long Term Care Administration, Fall, 1996, pp. 46-49, "The Revolving Door (And Why It Turns)," by Karl Pillemer, Ph.D.
Turbulence! Challenges and Opportunities in the World of Work. Are you prepared for the future? By Roger E. Herman, Oakhill Press. 1995.
Walk Awhile in My Shoes, by Eric Harvey and Steve Ventura, Performance Systems Corporation, 1996.
Chapter One: Good Wages and Working Conditions
Chapter Two: Scheduling Options
Chapter Three: Recognition
Chapter Four: Feeling In on Things
Chapter Five: Fringe Benefits and Other Incentives
Chapter Six: Growth Opportunities