How to Achieve a Community of Caring by Making Caring Communication the Universal Language
Event Date(s): Mon, 1/27/2020 1:30 PM -
Mon, 1/27/2020 2:30 PM
At the conclusion of this webinar, participants should be able to:
- Discuss how to achieve a culture … and community … of caring.
- Identify the difference between being caring and communicating caring.
- Identify concrete language skills and words for in-the-moment effectiveness and caring with residents, families, and staff.
- Implement new strategies to increase staff engagement and commitment.