Join us for an engaging meeting as we welcome Jessica Radtke, the new Director of the Bureau of Nursing Home and Resident Care as she walks us through how to interpret the newly revised long-term care surveyor guidance memo, QSO-25-14-NH. Jessica will share how the surveyors are being trained to enact the new guidance and answer our questions on areas where we are struggling with.

Following lunch, the discussion will shift to Survey Readiness. We will have the opportunity to hear from facilities who have implemented a solid process to prepare for their annual recertification surveys, including what materials they have readily available in their survey binders. For those who feel their survey readiness process could use some support, we will break into smaller groups and pair members together to support each other with tools and resources to strengthen their process.

REMINDER: To participate in Synergy Meetings for 2025, you must complete the membership registration prior to the meeting. To sign up for the Synergy annual membership, click here.

For questions about Synergy membership or RSVP to this meeting, please contact Taylor Raether.